National Telecommunications Service Leader

MIS Associates, Inc. is a national telecommunications service company. Headquartered in Atlanta, Georgia, the company was incorporated in 1984 and currently provides systems installation, training, maintenance and parts inventory 24 hours a day, 7 days a week for over 1000 businesses, including hotels and motels nationwide.

MIS Associates, Inc. excels in performance driven partnering. Because we are service oriented, MIS Associates, Inc. provides 24/7 technical support.  Services included in our account program for businesses include:

  • Single point of contact

  • 24 hour remote and field support

  • Remote technical support for all emergencies, within moments from the initial call

  • Field support for all emergencies, within 4 hours of call

  • Managed control for standard or expedited Adds, Moves or Changes.

  • Certified Remote Technicians

  • Certified Field Technicians

  • Ownership approach, even if the problem is directly related to your local or long distance carrier and/or PMS provider.  MIS will assist each vendor until your problem is corrected.

  • Personalized service for both Maintenance and Time & Materials.

Our service defines MIS Associates, Inc. as a national telecommunications leader.  We continue to meet and exceed our customer's expectations in the technically advanced telecommunications arena.

MIS Associates, Inc. is an authorized distributor for Hitachi and Mitel phone systems; Active Voice, Digital Speech, and InnOvation voice mail systems; Teledex and Telematrix telephones; Amtel answer detect; Xiox and Tel Electronics call accounting systems among other telecommunications products.

MIS Associates, Inc. forms partnerships with its clients to obtain the following outcomes:

  • Meet the telecom needs of today's business and hospitality professionals.

  • Research and determine the telecom needs of tomorrow's business and hospitality professionals.

  • Minimize telecom disruptions, maximize revenues and exceed our client's expectations.

MIS Associates, Inc. is committed to providing telecom solutions and efficient customer service to its existing customers and potential customers. A single-point-of-contact for all telecommunications needs, this is the goal of MIS Associates, Inc.

 
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